Privacy Policy

INTRODUCTION

AT COMEUNITY™, WE ARE COMMITTED TO PROTECTING YOUR PRIVACY AND PERSONAL DATA. THIS PRIVACY POLICY OUTLINES HOW WE COLLECT, USE, STORE, AND DISCLOSE YOUR INFORMATION WHEN YOU USE OUR WEBSITE AND SERVICES. WE ADHERE TO THE HIGHEST STANDARDS OF DATA PROTECTION AND COMPLY WITH INDIAN LAWS, INCLUDING THE INFORMATION TECHNOLOGY ACT, 2000, THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES, 2011 (SPDI RULES), AND THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023 (DPDP ACT).

CONSENT

BY ACCESSING OR USING OUR WEBSITE, YOU CONSENT TO THE COLLECTION, USE, STORAGE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WHERE REQUIRED BY LAW, WE WILL OBTAIN EXPLICIT CONSENT FOR SPECIFIC DATA PROCESSING ACTIVITIES. YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT AT ANY TIME, SUBJECT TO LEGAL OR CONTRACTUAL RESTRICTIONS, BY CONTACTING OUR GRIEVANCE OFFICER.

INFORMATION WE COLLECT

WE COLLECT VARIOUS TYPES OF INFORMATION TO PROVIDE AND IMPROVE OUR SERVICES:

  1. PERSONAL INFORMATION: THIS INCLUDES INFORMATION THAT CAN BE USED TO IDENTIFY YOU DIRECTLY OR INDIRECTLY, SUCH AS YOUR NAME, EMAIL ADDRESS, POSTAL ADDRESS, PHONE NUMBER, AND DATE OF BIRTH.

  2. SENSITIVE PERSONAL DATA OR INFORMATION (SPDI): AS DEFINED UNDER THE SPDI RULES, THIS MAY INCLUDE PASSWORDS, FINANCIAL INFORMATION (E.G., BANK ACCOUNT DETAILS, CREDIT/DEBIT CARD NUMBERS), HEALTH CONDITIONS, SEXUAL ORIENTATION, BIOMETRIC INFORMATION, AND ANY OTHER INFORMATION CATEGORIZED AS SENSITIVE. WE ONLY COLLECT SPDI WHEN NECESSARY FOR THE PROVISION OF OUR SERVICES AND WITH YOUR EXPLICIT CONSENT.

  3. USAGE DATA: INFORMATION ABOUT HOW YOU ACCESS AND USE OUR WEBSITE, SUCH AS YOUR IP ADDRESS, BROWSER TYPE, OPERATING SYSTEM, PAGES VISITED, TIME SPENT ON PAGES, AND REFERRING URLS.

  4. COOKIES AND TRACKING TECHNOLOGIES: WE USE COOKIES AND SIMILAR TRACKING TECHNOLOGIES TO ENHANCE YOUR BROWSING EXPERIENCE, ANALYZE WEBSITE TRAFFIC, AND PERSONALIZE CONTENT. YOU CAN MANAGE YOUR COOKIE PREFERENCES THROUGH YOUR BROWSER SETTINGS.

HOW WE USE YOUR INFORMATION

WE USE THE COLLECTED INFORMATION FOR VARIOUS PURPOSES, INCLUDING:
• TO PROVIDE AND MAINTAIN OUR SERVICES, INCLUDING PROCESSING YOUR ORDERS AND MANAGING YOUR ACCOUNT.
• TO IMPROVE, PERSONALIZE, AND EXPAND OUR SERVICES.
• TO COMMUNICATE WITH YOU, INCLUDING SENDING ORDER CONFIRMATIONS, UPDATES, AND PROMOTIONAL OFFERS (WITH YOUR CONSENT).
• TO DETECT, PREVENT, AND ADDRESS TECHNICAL ISSUES OR FRAUDULENT ACTIVITIES.
• TO COMPLY WITH LEGAL OBLIGATIONS AND ENFORCE OUR TERMS AND CONDITIONS.
• FOR INTERNAL ANALYTICS AND RESEARCH TO UNDERSTAND USER BEHAVIOR AND MARKET TRENDS.

SHARING AND DISCLOSURE OF YOUR INFORMATION

WE MAY SHARE YOUR INFORMATION WITH THIRD PARTIES IN THE FOLLOWING CIRCUMSTANCES:
• SERVICE PROVIDERS: WE ENGAGE THIRD-PARTY SERVICE PROVIDERS TO PERFORM FUNCTIONS ON OUR BEHALF, SUCH AS PAYMENT PROCESSING, SHIPPING, DATA ANALYSIS, AND MARKETING. THESE PROVIDERS HAVE ACCESS TO PERSONAL INFORMATION ONLY TO PERFORM THEIR FUNCTIONS AND ARE OBLIGATED NOT TO DISCLOSE OR USE IT FOR ANY OTHER PURPOSE.
• LEGAL REQUIREMENTS: WE MAY DISCLOSE YOUR INFORMATION IF REQUIRED TO DO SO BY LAW OR IN RESPONSE TO VALID REQUESTS BY PUBLIC AUTHORITIES (E.G., A COURT OR GOVERNMENT AGENCY).
• BUSINESS TRANSFERS: IN THE EVENT OF A MERGER, ACQUISITION, OR ASSET SALE, YOUR PERSONAL INFORMATION MAY BE TRANSFERRED TO THE ACQUIRING ENTITY.
• WITH YOUR CONSENT: WE MAY SHARE YOUR INFORMATION WITH OTHER THIRD PARTIES WHEN WE HAVE YOUR EXPLICIT CONSENT TO DO SO.
WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.

DATA SECURITY

WE IMPLEMENT ROBUST SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA FROM UNAUTHORIZED ACCESS, ALTERATION, DISCLOSURE, OR DESTRUCTION. THESE MEASURES INCLUDE:
• ENCRYPTION: DATA IS ENCRYPTED DURING TRANSMISSION AND AT REST.
• ACCESS CONTROLS: STRICT ACCESS CONTROLS ARE IN PLACE TO LIMIT ACCESS TO PERSONAL DATA TO AUTHORIZED PERSONNEL ONLY.
• REGULAR AUDITS: WE CONDUCT REGULAR SECURITY AUDITS AND VULNERABILITY ASSESSMENTS TO IDENTIFY AND ADDRESS POTENTIAL RISKS.
• PHYSICAL SECURITY: OUR DATA CENTERS ARE PROTECTED BY PHYSICAL SECURITY MEASURES.
DESPITE OUR EFFORTS, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. THEREFORE, WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY.

DATA RETENTION

WE RETAIN YOUR PERSONAL INFORMATION ONLY FOR AS LONG AS NECESSARY TO FULFILL THE PURPOSES FOR WHICH IT WAS COLLECTED, INCLUDING FOR THE PURPOSES OF SATISFYING ANY LEGAL, ACCOUNTING, OR REPORTING REQUIREMENTS. THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023, SPECIFIES RETENTION PERIODS FOR CERTAIN TYPES OF DATA. UPON EXPIRATION OF THE RETENTION PERIOD, YOUR PERSONAL DATA WILL BE SECURELY DELETED OR ANONYMIZED.

YOUR RIGHTS

UNDER INDIAN DATA PROTECTION LAWS, YOU HAVE THE FOLLOWING RIGHTS REGARDING YOUR PERSONAL DATA:
• RIGHT TO ACCESS: YOU HAVE THE RIGHT TO REQUEST ACCESS TO YOUR PERSONAL DATA THAT WE HOLD.
• RIGHT TO CORRECTION: YOU HAVE THE RIGHT TO REQUEST CORRECTION OF ANY INACCURATE OR INCOMPLETE PERSONAL DATA.
• RIGHT TO ERASURE: YOU HAVE THE RIGHT TO REQUEST THE DELETION OF YOUR PERSONAL DATA UNDER CERTAIN CIRCUMSTANCES.
• RIGHT TO WITHDRAW CONSENT: YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME.
• RIGHT TO GRIEVANCE REDRESSAL: YOU HAVE THE RIGHT TO LODGE A COMPLAINT WITH OUR GRIEVANCE OFFICER IF YOU BELIEVE YOUR DATA PROTECTION RIGHTS HAVE BEEN VIOLATED.

GRIEVANCE OFFICER

IN ACCORDANCE WITH THE INFORMATION TECHNOLOGY (INTERMEDIARY GUIDELINES AND DIGITAL MEDIA ETHICS CODE) RULES, 2021, WE HAVE APPOINTED A GRIEVANCE OFFICER TO ADDRESS ANY CONCERNS OR COMPLAINTS REGARDING DATA PRIVACY. YOU CAN CONTACT OUR GRIEVANCE OFFICER AT:
NAME: [GRIEVANCE OFFICER NAME]
EMAIL: [GRIEVANCE OFFICER EMAIL ADDRESS]
PHONE: [GRIEVANCE OFFICER PHONE NUMBER]
WE AIM TO ACKNOWLEDGE AND RESOLVE YOUR CONCERNS WITHIN THE TIMEFRAMES PRESCRIBED BY LAW.

CHANGES TO THIS PRIVACY POLICY

WE MAY UPDATE OUR PRIVACY POLICY FROM TIME TO TIME. WE WILL NOTIFY YOU OF ANY CHANGES BY POSTING THE NEW PRIVACY POLICY ON THIS PAGE AND UPDATING THE "LAST UPDATED" DATE AT THE TOP. YOU ARE ADVISED TO REVIEW THIS PRIVACY POLICY PERIODICALLY FOR ANY CHANGES. CHANGES TO THIS PRIVACY POLICY ARE EFFECTIVE WHEN THEY ARE POSTED ON THIS PAGE.

CONTACT US

IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY, PLEASE CONTACT US:
• BY EMAIL: COMEUNITY.OFFICIAL@GMAIL.COM
• BY VISITING THIS PAGE ON OUR WEBSITE: CONTACT US